woman sitting on ground in warehouse

Actors

Scenes
Lens: Type: Scene Actors
Actors:

Any participant in an experience design scene. A person, object, or context.

Photo: winson5293
woman sitting on ground in warehouse

Think of Experience Design scenes like a play or a movie. These scenes involve actors and they have a start, a middle, and an end. Every scene exists for a reason. While some movies may be about mundane, everyday things, others can tell epic stories. Sometimes, design is used to do something simple like buying a coffee. Other times, it can be used to simultaneously connect millions of people as on a social media website.

Every Experience Design scene involves three actors: people, objects, and context. The details that comprise these actors are complex. Some features are real and can be measured, while others are perceived and socially constructed. Designers who wish to create and research holistic experiences must account for the real and perceived qualities of Experience Design scenes.

Let’s meet the actors in experience design scenes.

a girl looking at a poster

Object

Anything designed—a product, service, or system.

Read MoreObject
a street at night in Portland, OR

Context

The physical spaces, ideas, and prevailing attitudes of a place and time affect experience design scenes.

Read MoreContext

Characteristics and Behavior

These aspects describe the physical makeup of contexts, people, and designed objects as well as ways they behave.

Actors
Characteristics
Behavior
Context

Characteristics

Location Laws Size: Context Non-User Actors Available Resources

Behavior

Climate Sensory
People: Self

Self Characteristics

Age Sex Race Gender Identity Size: People Condition

Self Behavior

Habits Movements
People: Relational

Relational Characteristics

Sexual Orientation Relationships Social Class Knowledge

Relational Behavior

Personality
Object

Characteristics

Style Material Size: Object

Behavior

State Operation

Experience-Level Aspects

These aspects describe experience-level qualities of contexts, people, and designed objects.

Theme
Bifocals
Magnifying Glass
Stethoscope
Context: Setting
Time
Interconnections Hierarchy
Social Norms
People: Meaning-Making

Bifocals

Language

Magnifying Glass

Culture Values

Stethoscope

Self-Concept Worldview
People: Storytelling

Bifocals

Attention Attitude Subjective Norm Abilities

Magnifying Glass

Intention Role

Stethoscope

Sensations Mood
Object: Interaction
Purpose Accessibility Usefulness Usability
Affordances
Meaning

Sources

References and sources that support the inclusion of this Aspects of Experiences for Design component.

Design

Janlert, L.-E., & Stolterman, E. (2017). Things That Keep Us Busy: The Elements of Interaction. The MIT Press.

Humanities

Callon, M. (2004). Actor-Network Theory: The Market Test. In J. A. H. Law, J. (Ed.), Actor Network Theory and After (pp. 181-195). London: Blackwell Press.

Latour, B. (2008, September 3). A Cautious Prometheus? A Few Steps Toward a Philosophy of Design. Proceedings from Networks of Design meeting of the Design History Society, Falmouth, Cornwall.

Ritzer, G. (2004). Actor Network Theory (Encyclopedia of Social Theory). London: Sage.

Social Sciences

Goffman, E. (1973). The presentation of self in everyday life. Woodstock, New York: Overlook Press.