Design outcomes exist to be used. When someone orders a blood test, reads a package of burritos, shouts through a bullhorn, or uses an e-reader, they interact with a design. These interactions reveal ways design outcomes are intuitive and helpful for completing activities, and they sometimes reveal frustrations and breakdowns in design. Examining products, services, and systems through interactions helps designers better understand the user experience.
Click on any of the aspects to learn its role in experience design scenes at the experience design level.
The moment-by-moment interaction between people and designed outcomes.
The goal the product, service, or system is intended to achieve.
The measure of obstacles that prevent people from accessing a product, service, or system.
The relevancy of a designed outcome to people who use it for a purpose.
The measure of how intuitively a design can be operated.
A design’s functional, cultural, and emotional significance to those who use it.
References and sources that support the inclusion of this Aspects of Experiences for Design component.