If a person’s attitude about a product, service, or system is positive, they will be more likely to use it. If their attitude about an activity like dancing in public is negative, they will likely refuse to dance in public even if others are dancing. When designers create outcomes, they make decisions that affect how those objects function as well as their styling. A person is more likely to use an object that is useful, usable, and desirable than one that is not (Sanders, 1992). Attitude influences behavior. People’s attitudes can change based on emotional and physical factors. The design of an object can affect people’s attitudes about it and what it can do.
